EmpoweRanch Privacy Policy

Last updated: December 1st, 2025

EmpoweRanch (“EmpoweRanch,” “we,” “us,” or “our”) is a 501(c)(3) public charity based in Phoenix, Arizona. We provide inclusive, accessible outdoor therapeutic recreation and education for youth, families, veterans, and people of all abilities.

This Privacy Policy explains how we collect, use, share, and protect information when you:

  • Visit our website at empoweranch.org

  • Subscribe to our newsletter or email updates

  • Register for a program, event, camp, or volunteer/internship opportunity

  • Make a donation or sponsor a program

  • Communicate with us by email, phone, text, or social media

By using our website or providing us with your information, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Information you choose to provide

  • Name and contact information (such as email address, phone number, and mailing address)

  • Program, camp, volunteer, or internship registration details

  • Information about your interests, preferences, or availability

  • Donation details (such as gift amount, designation, and giving history)

  • Limited information about participants, including children, shared by a parent/guardian or care provider as needed for safety, accessibility, and inclusion (for example, allergies, support needs, or communication preferences)

Payment card information is processed securely by our third-party payment processors. We do not store full credit card numbers on our own systems.

Information collected automatically

When you visit our website, we and our service providers may automatically collect certain technical information, such as:

  • IP address

  • Browser type and device information

  • Pages viewed and links clicked

  • Date and time of visits

We may use cookies and similar technologies to understand how visitors use our site and to improve our content and communications. You can usually adjust your browser settings to refuse cookies, though some features of the site may not function properly.

2. How We Use Your Information

We use the information we collect to:

  • Provide and manage our programs, camps, and events

  • Communicate with you about registrations, schedules, updates, and important logistics

  • Send newsletters, announcements, event invitations, and fundraising appeals (if you have subscribed or otherwise given permission)

  • Process donations, sponsorships, and acknowledgements

  • Support accessibility and inclusion for participants, including making reasonable accommodations

  • Respond to questions, inquiries, and feedback

  • Maintain our records and comply with legal, tax, and reporting obligations

  • Improve our website, programs, and outreach based on how people engage with us

3. Email Communications and Your Choices

If you sign up for our email newsletter or provide your email as part of a program registration, volunteer interest, or donation, we may send you:

  • Program and camp announcements

  • Volunteer and internship opportunities

  • Event invitations and community updates

  • Fundraising campaigns and sponsorship opportunities

We use third-party email service providers (such as Constant Contact) to send these emails on our behalf.

You can unsubscribe at any time by:

  • Clicking the “Unsubscribe” or “Update Profile” link in the footer of our emails, or

  • Contacting us directly at JessiV@EmpoweRanch.org

If you unsubscribe from our email list, we may still contact you for important non-marketing reasons, such as registration confirmations, schedule changes, or receipts for donations you have made.

4. How We Share Information

We do not sell or rent your personal information.

We may share information with:

  • Service providers and vendors who help us operate our website, process donations, send emails, manage registrations, or provide other support services (for example, email marketing platforms and payment processors)

  • Program partners when collaboration is necessary to run a specific event or program, and only to the extent needed for logistics, safety, and participant support

  • Professional advisors and auditors (attorneys, accountants, etc.) as needed for legal and financial compliance

  • Law enforcement or government authorities when required by law, legal process, or to protect the rights, safety, and property of EmpoweRanch, our participants, or the public

We expect our service providers to protect your information and only use it for the services they provide to EmpoweRanch.

5. Children’s and Youth Information

EmpoweRanch serves children, teens, and families. We collect information about minors primarily from parents, guardians, or referring organizations, including schools and partner agencies.

We use this information only to:

  • Provide safe, appropriate, and inclusive programming

  • Communicate with parents/guardians and authorized providers

  • Meet any legal or reporting requirements

We do not knowingly collect personal information directly from children under 13 for marketing purposes. If you believe a child under 13 has provided personal information to us without a parent’s consent, please contact us and we will take appropriate steps to remove it.

6. Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information. Regardless of location, we try to honor reasonable requests to:

  • Access the information we have about you

  • Correct or update your information

  • Limit certain types of communications

  • Delete your information where legally and operationally feasible

To request access, correction, or deletion of your information, please contact us using the details below. We may need to verify your identity before fulfilling your request.

If you are a resident of a state or country with specific privacy rights (such as California), you may have additional rights under applicable law. You can contact us to learn more or to exercise those rights.

7. Data Security and Retention

We take reasonable physical, technical, and administrative measures to protect the information we collect from unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal information for as long as necessary to:

  • Carry out the purposes described in this Policy

  • Maintain records for legal, tax, and reporting requirements

  • Support our mission and donor/participant relationships

When information is no longer needed, we will dispose of it in a reasonably secure manner.

8. Third-Party Websites and Services

Our website and emails may contain links to websites or services operated by other organizations (for example, partner organizations, news articles, donation platforms, or social media sites).

We are not responsible for the privacy practices of these third-party sites or services. We encourage you to review their privacy policies before sharing your information with them.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, programs, or legal requirements. When we make material changes, we will update the “Last updated” date at the top of this page. The revised Policy will be effective when posted.

10. How to Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please contact us:

EmpoweRanch
Email: JessiV@EmpoweRanch.org
Phone/Text: (602) 935-1059

Mailing Address:
EmpoweRanch
3104 E Camelback Rd. #760
Phoenix, AZ 85016